Shipping
Shipping policy
All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer free shipping for orders over £75.00
Shipping option |
Estimated delivery time |
Price |
Option 1 |
2 to 4 business days |
£1.95 |
Option 2 |
2 to 4 business days |
£3.95 |
Option 3 |
2 to 4 business days |
£7.95 |
Local delivery
Free local delivery is available for orders over £40 within [Exeter area]. For orders under £40, we charge £3.95 for local delivery.
We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
Postcodes included in our Local Delivery are the following:- EX1 EX2 EX3 EX4 EX5
International Shipping
We currently do not offer international shipping.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 working days of receiving your shipping confirmation email, please contact us at ourlittletwist@hotmail.com with your name and order number, and we will look into it for you.